1. Main
2.  → 
4.  → 
5. Carrying out test purchases

To attract customers, you need a high level of service. To check the quality of the service order the service mystery shopping in a detective agency. Increase your profits by fighting for quality.

Blend in one of the methods of work familiar to detectives. Besides protection and it is used in the investigation and inspections. Mystery shopper service (mystery shopping in English) is quite in demand. 

Indeed, with the development of a trading business, a host of retail chains, subsidiaries, so-called "franchise" when managers or owners are in another city, or even in another country. Requires inspection carried uninterested businesses unrelated to the store, which is being conducted. 

And then just a good fit detective skills, because no one should understand that there is a check, no one should identify the buyer nor externally or by action. On results of audit report written by which assesses the quality of the store: display of goods, price lists, cleanliness and sanitation, lighting. One of the main indicators of the quality of sellers - the attitude to customers.

Mystery shopping service begins with the preparation of the script. In test scenarios pre-negotiated, as well as what will be tested, and where. Stipulated will look like mystery shopping, what his legend and disguise, to avoid exposing the secrecy and failure check.

One possible legends invented to test staff on attitude to customers, when a customer angry and find fault with every detail, which is typical for the elderly. Quite a different tactic vigilance check protection and other staff. Buyer simulates illegal actions. For example, after examining the goods do not put it in the basket, and in the pocket. In this embodiment, it is difficult to avoid arrest "thieves" in the good work of the staff. 

Sometimes the task is assigned to check the sellers knowledge about the product, which is sold in the store, to the rules of the sale of goods, such as banning sales of cigarettes or alcohol to teenagers. 

Such a mystery shopper in Sumy not interested in the test results, his salary does not depend on the quality of trade. Therefore, it is not worth the risk and to collude with employees, because a high risk of losing is not salary, and the work can be done cross-checking different companies and compare the reports. These services are required in mystery shopping network business, and just in trade, and in places of public services such as travel agents, ticket offices and transport etc. Wherever it is physically impossible to check the owners manual and all the outlets yourself, you need a mystery shopper in Sumy. They also include various shops, pharmacies, hairdressers, salons, gas stations, businesses cabaret boutiques. 

Depending on the direction of the inspected object needed artists of different levels and specializations. The most common and easiest option - test purchases. Ukraine has increased the quality of trade and profit when everywhere began to implement such an inspection. Clearly, for such verification boutique enough. There need a different approach, and there is such a service more expensive. Cost of service mystery shopping corresponds to the required qualifications.